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Privacy Policy

Last Updated: August 2, 2026

1. Introduction

Welcome to Bait Byoot ("Bait Byoot," "we," "our," or "us").

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Mobile phone number
  • Email address
  • Billing address
  • Shipping address
  • Order history
  • Account information
  • Loyalty program information

Payment Information

Online payments are processed through secure third-party payment providers.

Bait Byoot does not store your full payment card information.

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Website usage statistics
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Create and manage your account
  • Manage the loyalty rewards program
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Send promotional offers (only where permitted or with your consent)

4. Loyalty Program

If you participate in our loyalty program, we may collect and process information including:

  • Purchase history
  • Loyalty points earned
  • Loyalty points redeemed
  • Rewards history
  • Membership status

This information is used solely to administer and improve the loyalty program.

5. SMS & Email Communications

If you provide your mobile number or email address, we may send:

  • Order confirmations
  • Delivery notifications
  • Loyalty point updates
  • Account notifications
  • Promotional offers (where permitted)

You may opt out of marketing communications at any time. Transactional notifications related to your purchases may still be sent.

6. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your shopping cart
  • Save your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance your shopping experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted third parties when necessary, including:

  • Payment gateway providers
  • Shipping and delivery partners
  • SMS service providers
  • Email service providers
  • Website hosting providers
  • Analytics providers
  • Government authorities when required by law

All third parties are expected to protect your information appropriately.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, accounting, or tax obligations
  • Resolve disputes
  • Enforce our agreements

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Update inaccurate information
  • Request deletion of your account
  • Request correction of your data
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal information

Some requests may be limited where legal obligations require us to retain certain information.

11. Children's Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page with the updated effective date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact details provided on our website.